FAQ

Shipping

Free Shipping - Please allow 3 - 5 working days for Free Shipping orders to be processed, dispatched and shipped.

Fast Delivery - Please allow 2 - 3 working days for Fast Delivery to be processed, dispatched and shipped.

Please Note: All Orders are dispatched within 24-48 hours of ordering, and days spent processing item are classified as business working days.

We Oud Fabulous will not be held liable for any damages or losses made by Royal Mail. Also our products to not insured by transit so any refund given due to transit damage to loss will be of good will gesture.

 

Payments

We accept all payment methods from Credit & Debit card to Paypal payment.

 

Returns

First contact us regarding your issue on why you think a return may be warranted. If reasons given are rendered passable for a return, you will be given a return address. Once we have received you Item it will be analysed to gage whether it passes for a refund or exchange.

Non-refundable Items

Attempting to return an item after 30 days of ordering.

Discounted items (price reduced or sale items).

Items that are not in original form or condition.

Items that have missing parts and or damaged items.

 

Refundable

If you are applicable for a refund, the refund process has commenced and you have not received your funds, first check your bank account before contacting us.

If after checking your bank account you do not find your refund, proceed to check with your bank as it ay take some time for the funds to process in to your bank account.

If after doing all of this you still do not find your refund, please contact us at: Oudfabulous@gmail.com

 

How To Contact Us

Easiest way to get in touch

If for any reason you want to contact us to enquire or ask us a question please use the Contact Us page.